FAQ
Frequently Asked Questions
SpringVillas offers the concept of a “private hotel” — the same level of service you expect from a
five‑star resort (private chef, daily housekeeping, concierge), but with total privacy, complete freedom and no shared spaces.
You set the schedule.
You enjoy the entire property exclusively with your group.
We are not an agency. SpringVillas is a hospitality company that directly manages its own curated collection of
villas. This ensures consistent quality, meticulous maintenance and a level of care that agencies cannot replicate.
Our villas are selected for their exceptional facilities, including heated outdoor and indoor pools, jacuzzis,
cinema rooms, gyms, tennis courts, mini‑golf, games rooms, bicycles and extensive outdoor spaces. They are designed for multi‑generational
families, groups of friends, corporate retreats and intimate celebrations.
Yes. Our dedicated team is available 12 hours a day, 365 days a year, ensuring every need is handled with
honesty, care and precision.
Yes. We are proud winners of the Luxury Lifestyle Awards 2024 for Luxury Holiday Home Lettings & Management in
Portugal, and our Villa Carlota was a finalist at the European Holiday Home Association Awards.
Yes. All our villas have high‑speed Wi‑Fi and some of them offer indoor or outdoor areas ideal for meetings, workshops or
team‑building retreats.
Absolutely. Our villas accommodate up to 25 guests, with 3 to 10 suites per property — ideal for family reunions,
multi‑generational holidays, groups of friends or small corporate gatherings.
Our villas range from 230 m² to over 1,000 m², with outdoor areas between 710 m² and 6,000 m², offering complete
privacy and plenty of space for leisure and outdoor dining.
Yes. When you book a villa, it is exclusively yours — no shared pools, no shared gardens, no shared facilities.
Yes. The villas feature heated outdoor pools, heated indoor pools and jacuzzis, ensuring comfort in every season.
Yes. We provide baby equipment, shallow pool areas, ground‑floor suites and optional babysitting or swimming lessons.
Several villas include ground‑floor suites and wide access areas suitable for guests with reduced mobility.
All villas are located near key Algarve attractions — beaches, golf courses, marinas, vineyards and charming towns.
Yes. We can arrange airport transfers, pre‑arrival groceries, private chefs, musicians, wellness treatments and
more. We recommend booking these services in advance to ensure availability.
Unlike resorts, where pools, restaurants and lounges are shared, a SpringVillas villa is 100% private.
You can swim at midnight, host a private dinner, let children play freely and enjoy complete silence — all without restrictions or
other guests nearby.
We offer private chef services ranging from international cuisine to traditional Portuguese dishes.
We can also organise daily meals, special dinners and pre‑arrival groceries.
We manage all villas directly with our own cleaning and maintenance teams. Guest support is available 12h/day,
365 days/year, ensuring a flawless stay.
Yes. SpringVillas provides rare, premium experiences such as Lamborghini Huracán Driving Experience
(road or racetrack), Private yacht charters, Vineyard tours, Golf outings, Access to elite local partners not available to the
general public.
Yes - cinema rooms, games rooms, mini‑golf, bicycles, baby equipment, babysitting and swimming lessons.
Absolutely. We can organise private dinners, musicians, photographers, décor and more
Because we want to ensure the villa you choose is perfect for your group and that the dates align with the
villa’s logistics. This personalised validation guarantees a smoother experience.
You can, but the price always corresponds to a minimum stay of 3 to 7 nights, depending on the season and villa.
You may host private, intimate celebrations with your group being hosted at the villa. Larger events must be
evaluated case‑by‑case and depend on the villa.
Generally no, but exceptions may be considered case‑by‑case.
Booking directly ensures:
• Security — you are dealing with the official operator (Springideas, S.A.)
• Transparency — no hidden fees, no misleading listings
• Trust — direct communication with the team who manages the villas
• Better service — personalised support before, during and after your stay
• Security — you are dealing with the official operator (Springideas, S.A.)
• Transparency — no hidden fees, no misleading listings
• Trust — direct communication with the team who manages the villas
• Better service — personalised support before, during and after your stay
We choose villas based on two pillars:
1. The owner’s mindset — alignment with our hospitality philosophy
2. The property itself — amenities, architecture, location and lifestyle potential. Service excellence is non‑negotiable; it is what truly defines SpringVillas.
1. The owner’s mindset — alignment with our hospitality philosophy
2. The property itself — amenities, architecture, location and lifestyle potential. Service excellence is non‑negotiable; it is what truly defines SpringVillas.
Check‑in is always in person. A Villa Manager welcomes you, gives a full tour and explains all equipment —
essential in large villas with many features.
Yes. We are always available to help with anything related to the villa or your stay. Your comfort is our
responsibility.
Subject to availability and villa logistics. We always try to accommodate guest needs.
Standard heating is included from April to October. Extra heating in winter may have an additional cost.
Yes. All villas are equipped for year‑round comfort.
Yes. Additional services can be arranged upon request.
Yes. All villas include private parking, many with gated entrances.
Yes. We can arrange private transfers for any group size.
Yes. Our concierge team can assist with everything you need.
You can request a reservation through our website or by phone.
We validate the dates, send the booking conditions and payment details, and once payment is confirmed, your reservation is secured.
Cancellation penalties range from 10% to 100%, depending on notice. However, if we manage to rebook the
cancelled dates, the penalty may be reduced or waived. Date changes are evaluated case‑by‑case, always with the goal of helping the guest.
We accept bank transfer, PayPal, Wise and cryptocurrencies.
All payments are processed securely by Springideas, S.A.
Yes. A refundable deposit is required to maintain the high standards of our villas. It is returned within 8
business days after check‑out, following inspection.
• Exclusive use of the villa
• Professional cleaning
• All facilities (heated pools, cinema, gym, children’s amenities, etc.)
• Standard utilities
Optional services (private chef, extra pool heating in winter, Lamborghini experience, etc.) can be added.
• Professional cleaning
• All facilities (heated pools, cinema, gym, children’s amenities, etc.)
• Standard utilities
Optional services (private chef, extra pool heating in winter, Lamborghini experience, etc.) can be added.
SpringVillas operates only through the official web domain:
www.springvillas.net
Never send payments to accounts not belonging to Springideas, S.A or its partner companies Lyricnumber, Lda, Oceanbehavior, Lda or Pinkcelebration, Unip, Lda.
Never send payments to accounts not belonging to Springideas, S.A or its partner companies Lyricnumber, Lda, Oceanbehavior, Lda or Pinkcelebration, Unip, Lda.
Yes. All 12 villas are fully licensed by Turismo de Portugal and comply with all safety, insurance and
legal requirements.
